Shipping Policy

Thank you for shopping with The Chain Lab. We are committed to getting your order to you as quickly and safely as possible.

Order Processing

All orders are processed within 1–2 business days after your purchase is placed. Orders are not processed or shipped on weekends or holidays.

Once your order has been processed, you will receive a shipping confirmation email with tracking information (when available).

Shipping Times

Our standard shipping time is 2–7 business days depending on your location and your local carrier.

Please note that shipping times are estimates and may occasionally be affected by weather, holidays, or carrier delays that are outside of our control.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. The Chain Lab is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package appears to be delayed or lost during transit, please contact us. We will gladly assist you in working with the shipping carrier to locate your package.

Tracking Your Order

Once your order has shipped, you'll receive a confirmation email with tracking details so you can monitor your package's progress.

Questions?

If you have any questions regarding your shipment or order, please contact us at:

Email: TheChainLab@gmail.com

We appreciate your support and thank you for choosing The Chain Lab.